Apps slow to launch from D drive

Forum|Forum|9 years ago
December 29, 2016
2 replies
912 views

This has been occurring with the at least the last few updates, but seems to be getting worse with cc 2017.

I installed cc on my small SSD C drive. Changed the apps "Install Location" in the prefs to my D drive.

I uninstalled all my apps and cc and ran the adobe cleanup tool. Then installed photoshop on the C drive, and it launched immediately. When installed on my D drive, it takes 7 to 11 minutes for the home screen to come up. If I go directly to File->New, it either hangs up or makes me wait several minutes for the "new file" settings to open. Double-clicking to open a psd launches photoshop followed by the file about 10mins later.

The problem in all the apps seems to have something to do with the start/launch and file->new dialog boxes/screens.

I use several cc apps, and there is no possible way I can install them on my C drive.

I'm running Windows 10 with latest updates.

Thanks!

This topic has been closed for replies.

Jeff Arola

Community Expert

Can you give us some more info?

Is the D drive an internal or external drive?

If external, what type of connection like usb 3, thunderbolt or...?

Is the D drive an ssd?

Even if you direct the install to another drive besides your boot drive (C in your case) a lot of the files are still put on the c drive.

F

FuzatronAuthor

Participant

Sure!

Windows 10 (latest update)

i7 12gb Ram

GeForce GTX 750Ti (376.33)

I have a internal C and D drive. No external has been mounted since before the install. C is ssd. D is SATA.

Yes. I still have CC and some associated files that are installed on C. Within the CC app, I have the "Install Location" set to D:\Programs_D. I haven't manually moved any files around or anything like that.

Thanks for any help!

Jeff Arola

Community Expert

To me it seems like a waste of all the ssd advantages to install a program like photoshop on an regular non ssd drive, when one has a perfectly good fast ssd available.

Anyway, be that as it may, that seems awfully slow for an internal drive of any kind.

Have you tried stopping the Start screen and Recent document dialog from appearing at startup by going to Edit>Preferences>General and unchecking both Show Startup and Show Recent Files?

You could also try using the old style File>New dialog by going to Edit>Preferences>General and checking Use Legacy New Document Interface.