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Participant
October 11, 2020
Question

Artboards messed up, extreme lag when zooming in and out

  • October 11, 2020
  • 1 reply
  • 141 views

When I opened photoshop today something looked wrong. I tried zooming in and it was very slow and very laggy, it looks very glitchy. It's unusable. I was worried the file might be corrupted so I opened another project and it looks the same way. I've restarted my laptop three times, updated windows, tried updating my drivers, updated photoshop, to no avail.

whttps://gyazo.com/96003208e7d382a53bbaee8649f2b85c

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1 reply

nikunj.m
Legend
October 12, 2020

Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you are using along with the version of Windows you are running?

 

You can try re-installing the graphics card drivers to check if it helps. If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj