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Xopher H
Participant
August 16, 2019
Question

Artboards Not Showing Names Properly

  • August 16, 2019
  • 2 replies
  • 4824 views

For the past couple of months, the artboard names have been displaying incorrectly, especially with artboards that are created by the "New File" function or "Duplicate" function. As you can see in the video below, when I draw a new artboard using the artboard tool, all the names crop up correctly, then disappear as soon as I delete the new board.

Anyone have any idea what's happening here? It's kind of starting to drive me nuts.

I'm working on an HP laptop with Windows 10. Here's all my system info:

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    2 replies

    O
    Olympia5EEB
    Participating Frequently
    January 31, 2022

    Hello-

     

    I'm having the same issue. Suddenly the artboard names have moved down to the lower right of my screen and even when I scroll to the right I can't come across the entire line of artboard names. VIEW-SHOW-ARTBOARD NAMES is clicked on as well.

     

    I have version 19.1.9. Further System info is here:

     

    Adobe Photoshop Version: 19.1.9 20190724.r.451 2019/07/24: 1207350 x64
    Number of Launches: 56
    Operating System: Windows 10 64-bit
    Version: 10 or greater 10.0.19041.1466
    System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

      runninghead_design
      runninghead_design
      Inspiring
      August 19, 2022

      Issue persists in 2022

      N
      nmanm2d
      Participant
      April 9, 2023

      Having the same issue as well after upgrading to a Mac Studio. Also when adding a new artboard I can only see 25% of upper size of the artboard even though the specs say it's much larger than what's visible.

       

      And… as a Bonus! Keyboard shortcuts for selecting tools doesn't work either.

       

      System Info:

      Mac Studio M1 Ultra 64gb RAM

      OS Ventura 13.3

      Photoshop Vr '23 — 24.3.0

      Sahil.Chawla
      Adobe Employee
      Sahil.Chawla
      Adobe Employee
      August 16, 2019

      Hi there,

      That shouldn't be happening, let us help make this right.

      As the Artboards are not showing proper names, could you please let us know the exact version of Photoshop you're working with by going to Help > System Info?


      Have you tried updating to Photoshop version 20.0.6 via the Creative Cloud desktop application and see if it helps?

      Regards,
      Sahil

        X
        Xopher HAuthor
        Participant
        August 16, 2019

        Here's my system info:

        Adobe Photoshop Version: 20.0.6 20190724.r.80 2019/07/24: 1207344  x64

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