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The Jive Aces
Known Participant
February 14, 2022
Question

Atem Mini Pro Export Plugin not working in PS 2022

  • February 14, 2022
  • 2 replies
  • 7649 views

I have an Atem Mini Pro and when I installed the control software it installed a plugin to export PS files right in to the Atem media pool directly. This worked fine until I updated to PS 2022 and the export option disappeared. I reaintalled the Atem control software and checked that the plugin is in the PS folder which it is but nothing still shows up in the options. I have uninstaled and reinstalled both PS and Atem Control several times in various orders and nothing fixes it. I also ported over to an M! Macbook pro and still the same problem, plugin is in the folder but no option in the export menu.

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    2 replies

    M
    markh32096524
    Participant
    January 15, 2024

    Is there anyone out here can solve this problem? ATEM plugin broken. Using Macbook Pro M2, Sonoma 14.2.1, ATEM control 9.3.1, PS 25.3.1. 

    Could not complete the Export command because of a program error.

      Ranjisha Sengupta
      Ranjisha Sengupta
      Legend
      February 15, 2022

      Hi there,

       

      We're sorry to hear that you see an issue with the plugin. Would you mind sharing the macOS version? Is it happening with just this plugin or other plugins as well? Can you try re-downloading the plugin? Install the latest version of Photoshop first and, after that, the plugin. Check if it works. If not, try running Photoshop using Rosetta. For this, go to Applications, open the photoshop folder, and right-clicking photoshop, select Get Info, and you should get under general the option to open using Rosetta. Relaunch the application.

       

      Let us know if this works.

      Thanks.

      Ranjisha

      seanament
      seanament
      Participant
      February 16, 2022

      I have the same issue Here!

      I am running a Macbook pro 13"2017,  MAC OSx Monteray 12.2.1

      I have re-installed both Blackmagic ATEM sw and Photoshop in diferent order and no success, restarted several times and no success.

       

      Would appreciate any assitance.

       

      Sean

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