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R
rhodesbears
Participant
January 23, 2019
Question

Background transparency irregularities

  • January 23, 2019
  • 3 replies
  • 203 views

I have a logo downloaded from Canva as a JPG and as a PNG. Yesterday I was happily removing the background in PS on a macbook and having no issues.  Today I'm working from home and editing the same images.  I've downloaded them to PS on my iMac and gone to do the same process, unlock layers, magic wand selection , backspace and delete key but nothing happens that I can see! No checkerboard transparency background appears, I'm doing exactly the same procedure on the same files on a different device so can only assume I've got something set differently.  Anyone help?  I've read all I can find with no results.  Image is a PNG, have unlocked the layer, have unchecked contiguously anything I've missed?

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3 replies

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
January 23, 2019

Also

Photoshop Background layer does not support transparency. Try converting it to a normal layer like Layer 0

JJMack
Daniel E Lane
Daniel E Lane
Inspiring
January 23, 2019

check your preferences. You may have it set to none on the background instead of the grid. In the image, it's set to medium, but if your's is none, it will just be white.

Set to Medium, you see the grid off to the right that will be behind your image...

Set to none, you see the plain white off to the right that will be behind your image.

A
Anonymous
January 23, 2019

Hi

Can you post screenshot with all the pertinent panels opened

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