before photoshop starts I get, Could not complete the command because of a program error

Forum|Forum|6 years ago
February 6, 2020
1 reply
1440 views

I have recently updated my computer and downloaded the latest photoshop 2020.

I am have the following problems:

Could not complete the command because of a program error, when I click OK the programme starts.

No Start screen, tried resetting and changing graphics procer settings

Save as not working,

Doesnt save what im working on.

Saves a finished file as Jpeg only

Cant open a document from file menu.

Windows 10

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War Unicorn

Community Expert

Try resetting preferences? https://helpx.adobe.com/photoshop/using/preferences.html (Note: This will reset everything.)

Maybe file corruption somewhere? (Whether in Photoshop itself or a document.) Does this happen when creating and summarily saving new documents, not old or existing ones?

michaelj31754639Author

Participating Frequently

Tried openning a new document nothing happens, opened an existing document and then tried New document still not working.

Have tried reset using Alt+Control+Shift

Also prefrences, general, Reset Preferences On Quit

michaelj31754639Author

Participating Frequently

Changed the following, Preferences ---> General -----> Use Legacy "New Document" Interface

I can now open a new document.

Opened new document.

Save as still not working

On close, prompt to save document comes, up but wont save.

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