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lioneld58878780
Participant
March 18, 2021
Answered

Black images and colour picker

  • March 18, 2021
  • 1 reply
  • 424 views

Hello everyone,

I have a strange problem on my new laptop (asus zenbook pro)

When I open my images, they are black as well as the color palette or any tool that allows me to choose a color.

I have 2 graphics cards and I saw that there was a manual configuration but even after testing the different settings nothing happens...


I only have this problem with photoshop, the other applications work fine (illustrator, indesign)

I reinstalled photoshop several times, tested the previous versions and reinstalled my NVIDIA drivers but still the same... impossible to work with photoshop

 

Thank you for your help


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This topic has been closed for replies.
Correct answer lioneld58878780

I have found that a colour profile has been created by Asus... i removed this profile (windows colour options)

 

Once removed all works fine !

1 reply

lioneld58878780
lioneld58878780AuthorCorrect answer
Participant
March 18, 2021

I have found that a colour profile has been created by Asus... i removed this profile (windows colour options)

 

Once removed all works fine !