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mateuszp74719805
Participant
February 5, 2018
Question

Black screen on the beginning

  • February 5, 2018
  • 1 reply
  • 262 views

Hu, i have issue with Photoshop 2018 CC. When I open photoshop I see nothing beside black screen and the top panel. I cant open the images, PS shows weight and the name od the file but i cant see the image. Help me please!

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    1 reply

    c.pfaffenbichler
    Community Expert
    Community Expert
    February 5, 2018

    Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

    mateuszp74719805
    Participant
    February 5, 2018

    I checked it and PS is using Graphic Processor. I also try to install new drivers to my graphic card and reinstall PS but still the same problem. Have no idea what else can I do.. :/

    mateuszp74719805
    Participant
    February 5, 2018

    And of course i try to turn on and off Graphic Processor and its doesnt affect the problem.