Black Screen [Photoshop 2020]

Forum|Forum|6 years ago
December 21, 2019
2 replies
517 views

I've been having issues with starting up my photoshop. As soon as i start it up, my photoshop is black except for the top bar where it says [Files, Edit, etc]. Note: [Mac]. Also, a weird thing occurs, when i open up my saved files it works clealry fine, but when i try to start a new seperate document as soon as i start it up im met with a total black screen on Photoshop. I do not understand what is going on, I need some help. Thanks.

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italosan

Community Expert

Hi, we are sorry that you are having problems with Adobe Photoshop. Can I ask you the technical specifications of your computers? In addition, I recommend you to uninstall Photoshop via Creative Cloud Cleaner Tool, in order to also remove any corrupt files.

A

Ads11Author

Participant

I uninstalled Photoshop via CCCT, did not work. I dont really know my mac's specifications but, I am updated to the new MacOS Catalina 10.15.2,

Memory : 8 GB

2.9 Ghz Dual- Core Intel Core i5

Graphics: Intel Iris Graphics 6100 1536 MB

MacBook Pro

S

Shrutiparmar01

Participant

facing same issues.!
I need help too.

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