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M
Michiel2
Participating Frequently
November 1, 2018
Question

Black Screen when applying Lighting Effects a second time CC 2019

  • November 1, 2018
  • 3 replies
  • 10880 views

Since my update to Adobe Photoshop CC 2019 I had several issues with the lighting effects filter. Every time when I applied this filter Photoshop crashed. After removing all the preferences this problem seemed resolved. When I apply a second lighting effect after applying a first lighting effect, the photo turns to black on the user interface screen of this filter. It doesn't matter if the legacy compositing is activated or not. In Photoshop CC 2018 this is not a problem. I use a iMac 2013 with High Sierra with 32 Gb internal memory.

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3 replies

M
Mendelsberg
Participating Frequently
February 23, 2020

I've been on the phone six times with Adobe CC 2020, each time I explained the same problem. Each tech took me through a number of fixes that did not work. Adobe finally told me that the lighting filter does not work and they are working on it. I also repeated myself six times explaining that the same thing happened with the release of CC 2019 which you are using. They could save customers time and trouble by simply stating they are attempting to fix the lighting filter. I have found one way to get the filter to work: Save your file, then quit and RESTART Photoshop. No tech told me this. You will loose your history however. 

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
November 14, 2018

Hi all,

We are happy to announce the release of Photoshop CC 20.0.1

This update includes fixes to some of the top customer reported issues among other bug fixes.

See what’s fixed

To update Photoshop CC to 20.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop CC. More detailed instructions for updating

Regards,

Sahil

M
Michiel2Author
Participating Frequently
November 14, 2018

UPDATE CC 20.0.1

Many issues when applying Lighting Effect as a standard Filter on a Layer/Background Layer are not resolved in update 20.0.1

1. The preview of the Lighting Effects is not always accurate. After applying the filter in some cases the result looks different than in the preview.

2. When applying the Lighting Effect on a (non background) layer, the image can turns black after flattening or after conversion to a smart object ( especially  large images).

3. The image turns totally black after saving.

When applying Lighting Effects as a smart filter several issues are now resolved:

It's now possible to apply more than 1 Lighting Effect on a layer. The preview is accurate. The temporary 3D layer has been disappeared. As far as I can see now it works  without any problem. The CC 2019 files which contains a Lighting Effect as a smart filter are now fully compatible with Photoshop CC 2018.

My advise:

Don't use Lighting Effect as a standard filter in CC 2019, but only as a Smart Filter, until Adobe has resolved all above mentioned issues!

    A
    Anonymous
    November 1, 2018

    Hi

    This is a known issue, see here

    Lighting Effects Weirdness

    M
    Michiel2Author
    Participating Frequently
    November 1, 2018

    In the mean time I found a workaround. To avoid this problem I apply Filter Effects as a smart filter.

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