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G
grege22113136
Participant
October 28, 2021
Question

Blank document screen on update to PSD 2021

  • October 28, 2021
  • 2 replies
  • 219 views

I just updated to Photoshop 2021 from 2019 and now when I open certain PSD docs the docuemnt window is jsut blank and I can't work with the document. I also cannot seem to restore to PSD 2019 though creative cloud. Very frustrating. Here is a screen cap:

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2 replies

Andrew Sender
Community Manager
Andrew SenderCommunity Manager
Community Manager
October 28, 2021

I noticed you posted Photoshop 2021.  Did you mean Photoshop 2022?  2022 was release most recently, Oct 20, 2021.

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
October 28, 2021

The screenshot shows 2021

J
J453
Legend
October 28, 2021

Go to preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

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