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Answered

Brush moves the Canvas - Intuos Pro

Forum|Forum|8 years ago
April 11, 2018
5 replies
5768 views

Hello,

When I am using my pen on my tablet there is a weird behavior that started today (no idea what caused the change). The brush tool moves the canvas only horizontal or vertical. If I put my pen on the tablet for a couple of seconds then move the pen, then it works as usual. Using the tablet right now is quite a bother since I can't use a lot of brush strokes, but most of the time, it just moves the canvas.

I've seen another question that got answered that said to uninstall Windows update KB4089848, but looking at my updates, it is nowhere to be found.

Would someone know what is happening and what I can do to fix this issue?

Thanks

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Correct answer PECourtejoie

Hello, indeed, Microsoft has made a fix: Cannot paint with stylus when zoomed in on image | Windows 10

PECourtejoie

Correct answer

Community Expert

Hello, indeed, Microsoft has made a fix: Cannot paint with stylus when zoomed in on image | Windows 10

KarenCamp

Participant

Thank you so much for your help! It is frustrating that it broke again after being a thing just a week or so ago.

HugoLariAuthor

Participant

Yes, the content of the file is exactly the same as you wrote in your previous post. I did not test the tilting, but the pressure works perfectly and I do not have the issue with the brush being used as a move tool anymore.

davescm

Community Expert

Sorry Hugo - I'm glad yours is working as expected now .

My comment, on checking the text file, was aimed at stanl90004142 who said that tilt was not working for him

Dave

S

stanl90004142

Participant

I have the same problem, my computer just updated and i cant use my brush without moving the canvas around. I tried removing the update from windows but i cant find it.

davescm

Community Expert

Hi

The latest windows update (KB4093112) has caused an issue with the Wacom tablet and Photoshop.

You can either - undo the update

or

Do the following (recommended) :

1. Use notepad to create a text file and type in :

UseSystemStylus 0

2. Save the file as PSUserConfig.txt in the following location
C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

3. Go to the Wacom tablet properties and for Photoshop under Mapping uncheck "Use Windows Ink"

4. Restart Photoshop

That is it - all should now work well

Dave

S

stanl90004142

Participant

It works, so thanks but now my brush tool won't tilt if i tilt my wacom pen. This only happens if i uncheck "use windows ink" is there another option i have to click so my tilt fuction works again?

M

my2020436242

Participant

Hey, the issue had just started for me today as well. I did take a look at this thread Brush moves the Canvas - Surface Pen

BUT I cannot find the update that they suggested to uninstall. My windows 10 did do a massive update today which I'm fairly sure is related to the brush issue. I'm at loose for what to do as I have a big assignment to complete and I can't draw Somebody help!

S

steveng8838559

Participant

After you click Uninstall updates, find the update labelled Security Update for Microsoft Windows (KB4093112). Right click that, then click Uninstall.

The same Windows update happened to me today and caused the same problem. Uninstalling the update fixed it.

L

lidial75788363

Participant

steveng8838559,

Thank you so much!!! I had the same problem today. My brushes did not work when I was zoomed in trying to paint. The brush just moved my canvas around. I realized that windows had updated before I turned off my computer. I uninstalled Security Update for Microsoft Windows (KB4093112). Everything works now. Now I can finish this project. You saved me

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