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MrFusion
Participant
January 25, 2021
Question

Brush tool randomly stops working properly

  • January 25, 2021
  • 0 replies
  • 692 views

Hello,

 

I'm an illustrator working for a company. I draw on a Wacom tablet and use Photoshop. I mostly use the brush tool. The main problem is that sometimes (this is random) the brush won't correctly register. I will only get a point at the start of the line and nothing more. In the past Photoshop would register the start of the line and the end of the line and would draw a straight line between them, even when I would zigzag. Now it only registers the beginning. The pressure is also registerred because I can see the point changing while giving more pressure, but it will not move from the startingpoint.

 

I have added two clips to show it.

 

BRUSH-01 (one example):

  • I'm using an inkpen
  • After panning the command malfunctions
  • The pressure is still registered
  • After erasing the malfunction is gone

 

BRUSH-02 (this one has a cut and two examples):

  • This brush changes form by tilting
  • After panning the brushshape won't change and is not drawing strokes
  • This time I noticed that when I move the pen far from the screen and back the malfuntion stops

 

Summary:

  • The problem always happens after panning
  • The problem stops after using a different function like erasing
  • The problem happens more frequently when the drawingfile gets bigger
  • The problem happens with all the different tablets I have used
    • Wacom CIntiq 13HD
    • Wacom Cintiq Pro 16
    • Wacom Cintiq Pro 24
    • Wacom Cintiq 22
  • The problem has been happening on many different wacom drivers. The last driver I had NOT had the problem was v.6.3.30-6. This driver is to old for my current tablet unfortunatly so rolling back will not solve it
  • The problem has been happing for several older Photoshops at least since 2018
  • The problem happend on different systems too

 

Here is a summary of my system:

  • Microsoft Windows 10 Enterprise
  • 10.0.19041 Build 19041
  • HP ZBook 17 G3
  • Processor Intel(R) Xeon(R) CPU E3-1535M v5
  • Nvidia M4000M; driver v.461.09
  • Wacom Cintiq 22; driver n. 6.3.41-1
  • Photoshop 2021 v. 22.1.1
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