Skip to main content
J
JJSantiago11861405
Participating Frequently
April 28, 2021
Question

Brushes

  • April 28, 2021
  • 3 replies
  • 1095 views

Hey guys, I’m finally using Photoshop CC 2020 after using CS6 for years. I’ve made and uploaded a signature brush and other brushes. The next day I open photoshop and none of them are there(?) This has happened 5 different times now. 
I use a Mac with Big Sur. 
Anyone else have this issue?

    This topic has been closed for replies.

    3 replies

    S
    sofiak47413490
    Participant
    May 2, 2021

    I have exactly the same issue, and just was searching if there is a solution or anyone else experience it. Seems that heaps of people having the same problems and no solution so far as I can see.
    It happened to me often enough to see that this is not just a random thing. I'm working on creating my own custom brushes at the moment to only find out that they are gone in a few days! And normally after I've done somechanges to brushes, I close photoshop to make sure that photoshop doesn't crush losing all latest changes. Then I open it again - all brushes are still there. Then a few days later they are gone. How???
    The same happens with my keyboard shortcuts. I assign new ones that I prefer, they work for a while, and then all of a sudden, they are gone too. I've given up updating them as it just takes too much time and doesn't last long. 
    I have lost count how many times this has happened. I have saved my latest brush preset so I can load them once they disappear again. But this is not a solution as I'm still working on my brushes and would prefer to keep updating them untill I'm 100% happy, rather than all the time saving a new brush preset after making a small change to one.

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    May 2, 2021

    What did you do to save your new presets?

    Did you add them to a new brush group?
    If yes, did you export the group?  This seems to be how we save out a group of presets to a new .abr file nowadays.

     

    With the brush tool selected, right click inside the document window to open the brush panel. Click on the little cog icon (top right corner) and choose Export Selected Brushes

     

    The nice thing about this approach is that your new group is saved to the hard drive as an abr file that can be shared between different computers, or just kept secure going forward.  I don't know if there are any known issues with certain operating systems. The person who started this thread is using OSX Big Sur.  Does that apply to you as well?

      S
      sofiak47413490
      Participant
      May 2, 2021

      Hi Trevor, thank you very much for your reply! 

      Yes what I meant is that first I created a folder and then I exported the brushes as .abr file.

      It's definitely a safe way to make sure I don't lose them, the only problem is that I'm still working on the brushes and will have to export them pretty often to make sure I don't lose the latest versions of them. But will do that from now.

      The keyboard shortcuts resetting themselves to default is the other thing. It feels like these two are a part of the same problem. But what do I know?

      Honestly, nothing like this ever happened to me in the past so I feel that this could be just a bug that hopefully will get fixed. I just wish I could instal a 'safe' version of photoshop where everything is working perfectly rather than being on the latest version and always testing new bugs. There are more weird stuff happening, for example sometimes I can't select what I need using 'rectangular marquee tool' as it somehow has a fixed corner in a specific point of the canvas. I have to restart photoshop sometimes as often as every 30 min to stop the bug happening. The same was happening with 'stamp tool' when it would draw lines from some point of the canvas instead of working as it normally should. 

      I'm on Windows 10, version 20H2 

      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity Expert
      Community Expert
      April 28, 2021

      If Photoshop does not store Preferences on quitting there might be permissions issues. 

      https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

        J
        JJSantiago11861405Author
        Participating Frequently
        April 28, 2021

        I will check this out. Thank you

          Bojan Živković11378569
          Community Expert
          Bojan Živković11378569Community Expert
          Community Expert
          April 28, 2021

          "I’ve made and uploaded a signature brush and other brushes."

           

          Do you mean you have loaded brushes?

           

          Are you aware of recent changes to presets and preset management including brushes?

          https://youtu.be/fcX1PwL13UU

            J
            JJSantiago11861405Author
            Participating Frequently
            April 28, 2021

            Yes I have loaded and made brushes and the next day they are gone. I've read a few forums and it seems there are other people having the same problem.

            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices