Skip to main content
D
danang_adhi_8033
Participating Frequently
April 14, 2025
Answered

Bug on blur tool

  • April 14, 2025
  • 7 replies
  • 707 views

1. Version 26.5

2. Windows 11 Pro, Version: 23H2

3. Steps:

- Open Photoshop and create a new document
- Add text layer with any font
- Go to Filter > Blur Gallery > Iris Blur
- Iris Blur effect is applied, but on-canvas blur handles are not visible and cannot be adjusted, not just iris blur but all blur tools that can be adjust by using handle

4. Expected: Iris Blur on-canvas handles (ellipse and pins) should appear and be adjustable
Actual: No on-canvas handles appear, so I cannot manually adjust the blur area

Correct answer Ged_Traynor

@danang_adhi_8033 it's working as expected for me with Photoshop version 26.5, have you tried manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

7 replies

angalvarez2004
angalvarez2004
Participant
April 17, 2025

Enable show edit pins: while you have the any of the filters in the Blur gallery, go to the Menu bar/View/Show/Edit pins.

    D
    danang_adhi_8033Author
    Participating Frequently
    April 22, 2025

    I see — this might be the main issue. Looks like at some point I accidentally disabled it, which made it invisible. I tried it earlier and turns out that was it. So, it probably wasn’t a bug after all. Big thanxx for more clariffying it💪

     

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    April 14, 2025

    @danang_adhi_8033 the preferences can sometimes get corrupt, resetting them takes PS back to it's default state

    D
    danang_adhi_8033Author
    Participating Frequently
    April 14, 2025

    I’m curious what actually caused the handle not to appear? Did I accidentally disable something? Or was it just a pure bug?

    D
    danang_adhi_8033Author
    Participating Frequently
    April 14, 2025

    Ahh, it works! Finally! Thank you so muchhhh you trulyyyyy saved me.

    D
    danang_adhi_8033Author
    Participating Frequently
    April 14, 2025

    Wait, I haven’t tried this method yet, I’ll give it a shot in a moment.

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity ExpertCorrect answer
    Community Expert
    April 14, 2025

    @danang_adhi_8033 it's working as expected for me with Photoshop version 26.5, have you tried manually resetting your Photoshop preferences
    https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
    Remember to back up your settings before doing the preference reset
    https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

    D
    danang_adhi_8033Author
    Participating Frequently
    April 14, 2025

    FYI, I’ve tried all the usual methods like restarting the device and repeatedly trying to open Photoshop, but it still won’t work. I’m honestly confused about what to do next, because it’s usually fine and never acts up like this.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices