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TONYTONY Sàrl
Participant
December 4, 2020
Answered

BUG: photoshop opens JPG and PNG with a dark overlay

  • December 4, 2020
  • 1 reply
  • 1167 views

Hi there,

 

I have the very latest update of photoshop (22.0.1) and the very latest version of windows 10 64bit on a brand new ASUS Zenbook Pro... I've been using Adobe suite for years without issues, now that I have upgraded to a professional powerfull notebook, every image I try to open in bridge or photoshop open up with a super dark overlay which renders impossible any photo editing.

 

The strange thing is, I can see and view those images without any issue with the regular windows image viewer and thumbnails all look fine. Only Adobe Photoshop and Bridge can't handle it (They first display the picture normal and in a fraction of a second, it applies a dark overlay on top of them).

 

I'm really desparate.

 

Here is my setup:

 

processor: Intel core i7-10750H CPU @ 2.60GHz
installed RAM: 16,0 GB
system type: 64-bit operating system, x64-based processor
edition: Windows 10 pro
version: 1909
installed on: 28/08/2020
OS build: 18363.1198
manufacturer: ASUSTeK Computer Inc.

This topic has been closed for replies.
Correct answer D Fosse

It's most likely a defective monitor profile. The proper way to fix this is to use a calibrator to make a new custom profile, but if you don't have one, use sRGB IEC61966-2.1 for now. It won't be entirely accurate, but better than a broken profile.

 

Replace the current profile with sRGB IEC61966-2.1 here. Relaunch Photoshop when done, it loads the profile at application startup:

 

Note that the profile already installed may have a name with sRGB in it. That does not mean it's OK. You specifically want the one called sRGB IEC61966-2.1.

 

Windows "Photos" is not color managed and does not use the profile at all.

 

If that's not it, then it probably is a buggy video driver.

1 reply

D Fosse
Community Expert
D FosseCommunity ExpertCorrect answer
Community Expert
December 4, 2020

It's most likely a defective monitor profile. The proper way to fix this is to use a calibrator to make a new custom profile, but if you don't have one, use sRGB IEC61966-2.1 for now. It won't be entirely accurate, but better than a broken profile.

 

Replace the current profile with sRGB IEC61966-2.1 here. Relaunch Photoshop when done, it loads the profile at application startup:

 

Note that the profile already installed may have a name with sRGB in it. That does not mean it's OK. You specifically want the one called sRGB IEC61966-2.1.

 

Windows "Photos" is not color managed and does not use the profile at all.

 

If that's not it, then it probably is a buggy video driver.

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