BUG report - BSOD while using Photoshop 21.2.0.225 on Windows 10

Forum|Forum|5 years ago
July 14, 2020
2 replies
574 views

Under Win 10, I was using the stamp tool and tried to save my status by typing ctrl-S, This crached my system. The message on the Windows page generating the report was "ATTEMPTED EXECUTE OF NOEXECUTE MEMORY'

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D Fosse

Community Expert

Just as a general FYI, it is impossible for any software application (e.g. Photoshop) to crash or BSOD a modern operating system. There are insulating layers to prevent that. The cause is always a driver issue, or malfunctioning hardware. Certain app commands may of course trigger such an error.

But you need to research this on operating system level. Start with the links above.

D

Dick KainAuthor

Known Participant

I'm only hittinig "reply" because something bugged me through e-mail this morning asking whether there was any help here. The general answer is "no," because these comments make me think there must have been something wrong in a disk driver - my Wacom tablet driver is up to date and a disk is the only other device that I can possibly imagine was invoked in trying to save while in Photoshop. So these comments insulate Photoshop from the problem, but don't suggest how to fix future possible problems. I generally mistruct those "sesrvices" that promise to update drivers - I think there's a great opportunity for nefarious people to put malware into fake drivers, so I don't go there.