camera raw files

Forum|Forum|6 years ago
October 15, 2019
4 replies
988 views

i own a canon 700d,and i shot with raw but when i try to load up the image i shot as raw to my photoshop it keeps saying that i need to have the latest camera raw update .... how do i update it?

Import and export

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Correct answer PECourtejoie

If you are using CS6, I suggest to try the link on this page: https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html

if you are using an older version, you might have to use the DNG converter on the files,

davescm

Community Expert

If you are using CC2015 then log in and update Camera Raw via the CC desktop app.

Can you go to Help>System Info and press the copy button. Then paste the info here - it will tell us what exact version of PS and ACR you have.

Dave

PECourtejoie

Correct answer

Community Expert

If you are using CS6, I suggest to try the link on this page: https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html

if you are using an older version, you might have to use the DNG converter on the files,

H

HD71507728Author

Participant

it worked thank u sooo much

PECourtejoie

Community Expert

Can describe what you did exactly, so that it can help other users?

PECourtejoie

Community Expert

Hello, the 700D requires at least ACR 7.4: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html and the first Photoshop CC shipped with ACR 8.0, so the question of the version you are using is relevant...

ACR 9.1.1 was supposed to be available on this page, but I can't find it : https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html maybe because CS 6 is not supported anymore...