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H
heronsong
Inspiring
May 3, 2017
Answered

Camera Raw Stopped Reading Fuji X70 Raw Files

  • May 3, 2017
  • 2 replies
  • 672 views

I have had a Fuji X70 for a while now and never had a problem with its raw files until today. Today Damera Raw says it can't read them, although Lightroom reads them fine, but they won't open into Photoshop from Lightroom, nor will Photoshop open them through ACR (it says it can't read them). This happened both before and after installing the new PS update, but never before today.

    This topic has been closed for replies.
    Correct answer ssprengel

    Can you post a screenshot of the error message?  The term "read" is pretty general.

    Can Bridge display thumbnails for them?

    Can you open a JPG from Bridge into Photoshop?  Can you open a JPG from LR into PS? 

    What version of Camera Raw are you using?  On Windows you can use Photoshop: Help / About Plug-in / Camera Raw to find out.

    The X70 needs ACR 9.4 or newer.  Is it possible you're somehow running PS CS6 which is only compatible up to ACR 9.1.1?

    2 replies

    ssprengel
    ssprengelCorrect answer
    Inspiring
    May 3, 2017

    Can you post a screenshot of the error message?  The term "read" is pretty general.

    Can Bridge display thumbnails for them?

    Can you open a JPG from Bridge into Photoshop?  Can you open a JPG from LR into PS? 

    What version of Camera Raw are you using?  On Windows you can use Photoshop: Help / About Plug-in / Camera Raw to find out.

    The X70 needs ACR 9.4 or newer.  Is it possible you're somehow running PS CS6 which is only compatible up to ACR 9.1.1?

    H
    heronsongAuthor
    Inspiring
    May 3, 2017

    Here's the error message:

    I am running PS CC 2017.1.1, but ACR is 9.1.1.461. Both PS and ACC say it is up to date. Bridge cannot display thumbnails for the raw files. How can I make it install the proper version of ACR?

    I have had for a while and still have the situation where LR says that PS does not have the proper version of ACR, but all has worked ok if I tell it to ignore that, until now this problem with the X70.

    ________________________________________________

    A little later:

    I HAVE FOUND THE ACR 10 INSTALLER AND SUCCESSFULLY INSTALLED IT AND THE PROBLEM SEEMS TO BE SOLVED.

    Thank you very much,

    Akash Sharma
    Akash Sharma
    Legend
    May 3, 2017

    Hi heronsong,

    Please take a look at the solutions documented here Troubleshoot Camera Raw | Photoshop, Photoshop Elements and let us know if that helps.

    Thanks,

    Akash

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