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Participant
December 12, 2019
Question

Camera Raw update for CS5 - help

  • December 12, 2019
  • 1 reply
  • 119 views

I am trying to bring a file into PS, I get a message that says camera model is not a supported version of camera raw. I was trying to update camera raw to the newest version. I downloaded and extracted the files for adobe patch installed (that is what installed) I received a message that I had to reinstall adobe application manager, which I did and then I get a message that says updates are not applicable for me and to contact support. I contaced support and they told me CS5 is a discontinued service and to ask in the forum. Any advise? Do I have to purchase a new version of photoshop to be able to install any updates? When I look for updates in the program it says there are not any updates. 

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1 reply

Chuck Uebele
Community Expert
Community Expert
December 13, 2019

You will need to download the song converter, as newer camera Raw plugins won't work with CS5.

 

https://helpx.adobe.com/photoshop/using/adobe-dng-converter.html