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Participant
December 17, 2023
Question

Can not install photoshop and every single other app from web creative cloud:(

  • December 17, 2023
  • 2 replies
  • 166 views

When opening any adobe set up file it loads for a sec on cursor and than does nothing,dies, no task in t manager etc.. tried: vpn in several countries, firewall disabled, fresh windows 10 installed (latest u df), windows defender disabled, vc redists installed, nvidia latest driver installed//..... the only problem on pc is only with adobe "software" if i can even call it like that

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2 replies

jane-e
Community Expert
Community Expert
December 17, 2023

@NATALIIA34316322x0eg 

 

You haven't mentioned your system. Does it meet or exceed the recommended requirements?

https://helpx.adobe.com/photoshop/system-requirements.html

 

Jane

 

Participant
December 18, 2023

Yes it does, i would like to provide some logs to see what is wrong if it is possible

Participant
December 17, 2023

video somewhere in de comment