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can not save a copy to jpg

Forum|Forum|1 year ago
June 11, 2024
2 replies
1234 views

Hi,

I have a problem saving my images in jpg format. Can you help?

Windows

This topic has been closed for replies.

Correct answer Stephen Marsh

I design wedding invitations on POD products and also use the jpg for web. I also need to have my designs in png format. I never had a problem with these before, there was always a "save a copy" drop down for various outputs.

@jackies29691243

Please confirm if your document is/was set to Image > Mode > 32 Bits/Channel (the clue was that your save dialog was showing HDR formats).

Nancy OShea

Community Expert

File > Export > Export As.... JPG.

Works for me everytime.

Nancy O'Shea— Product User & Community Expert

Stephen Marsh

Community Expert

File > Export > Export As.... JPG.

Works for me everytime.

By @Nancy OShea

Good point of difference Nancy!

Export As is obviously performing a Exposure 0.00 and Gamma 1.00 HDR tone mapping step from 32 bpc beforehand, which is the safest option if one doesn't care about mapping the "latent" HDR tones to SDR. This isn't performed by Save a Copy or Legacy Save As.

Which raises the question, why is the file in 32 bpc mode in the first place?

J

jackies29691243Author

Known Participant

My file was not HDR to begin with. Seems like the problem is resolved anyway and is now working properly. I truly don't know why this happened.

thatsmauri

Community Expert

Hi jackies29691243,

please elaborate - what problem are you facing exactly? Do you e.g. receive an error message while saving?

Best regards,

Maurice

J

jackies29691243Author

Known Participant

Ok, I already have saved my work in psd format, I want to save a copy of the same in jpg and the drop down does not give me the option. Here are the only options:

Stephen Marsh

Community Expert

@jackies29691243

You either need to use Save a Copy or setup Legacy Save As in your File Handling Preferences.

JPEG is a restrictive format, it doesn't support layers, alpha channels or bit depths higher than 8 bits per channel (bpc).

It appears that you are using 32 bpc mode. If so and you wish to keep this, then you will need to duplicate the image, select 8 bpc mode and tone map (HR toning) as required. 32 bpc is an exception, if using 16 bpc Save a Copy or Legacy Save As would have JPEG available as going from 16 bpc to 8 bpc doesn't require tone mapping and can be automated without human intervention.

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