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4 replies

A
athardurrani
Participant
February 9, 2020

Just update Microsoft Visual C++ 2015 Redistributable from the below link and you will be able to run photoshop cc in windows 8.1. Or just update as above and then install the photoshop cc on another pc running windows 10 then copy the PS folder to the computer using windows 8.1 and you will be able to run photshop cc on win 8.1.

 

https://www.microsoft.com/en-us/download/details.aspx?id=53840

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Pokano100
Participant
December 8, 2019

This is insane. I just upgraded from 7 (cus it is losing support and I couldnt use latest Lightroom anyway). I switch to 8.1 simply because my laptop is quite old and 10 do not support my dGPU...

In the worst nightmare I would not expect that. This is insane. What I supposse to do, reinstall back to win 7 just for photoshop? Why I cant even install older version then. This is insane!

 

EDIT1

Ok I contact Adobe customer service and They provide me links for older apps. If PS 2018 going to work just fine Im ok with that, but still, creative cloud app should at least tell me that there's a chance to fix the issue, not simple message "UPGRADE YOUR SYSTEM" cus buying new laptop or OS is not like 10 minutes activity...

EDIT2

PS2018 installed, didint run cus some windows problem, LR2018 wont even start instalation 

EDIT3

Both PS and LR 2018 are now working on my computer.

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bobbyatk
Inspiring
December 8, 2019

Yup. Until Adobe gets off their butt and corrects this, I'm doing my best to make sure as many people as possible are aware of this. Which includes the 1600+ membership of the meetup group I organize, and commenting on every Adobe PS ad that appears in my social media. All I need to say is, the 2020 version won't even be allowed to install on Win 8/8.1 and early Windows 10 systems and include a link to Adobe requirements page. https://helpx.adobe.com/photoshop/system-requirements.html  From the response, I can say there were a lot of people unaware of this. Feel free to copy this if you happen to get a lot of ads in your social media, or know of other groups that (perhaps you belong to FB photography groups that are unaware of this requirement...)  are unaware of it. Perhaps Adobe will decide it is more cost effective to provide a link to a installer that doesn't block these versions of windows. LIKE WE HAVE BEEN PAYING THEM FOR. 

    P
    Pokano100
    Participant
    December 10, 2019

    I manage to run both PS and LR from 2018 on my machine, but the bad taste last in my mouth.
    Sooner or later I will change my PC, so OS is not going to be a problem, but the way how Creative Cloud APP informs You about the issue is unacceptable. And the fact that people actually can RUN latest updates using some crazy tutorials is even more ridiculas. It looks like CC appl itself is a problem (and this one is not the only one...).

    I almost crashed my PC when I found this topic. Then I contact support center and person who helps me, provide me links for previous versions. Until now I didint bother about new updates, but based on my "luck" life history, newest PS version is going to be a DEALBREAKER update :D...

    And as I said, Adobe should fix this problem with a popup message inside CC application. Cus people like myself can get mad, type a problem in google and in a hurry do not understand that they in fact can use Photoshop, but not the latest update - which is in some cases - just fine.

    BTW I just realize 10 can support my anciet GPU so I could upgrade staight to 10.
    Now is too late tho... Never act in a hurry guys...

    C
    constantinr91421937
    Participating Frequently
    May 6, 2019

    It's not that Photoshop CC 2019 wont run on Windows 8.1 it's just the installer wich won't give you an option to install Photoshop 2019 on Win 8.1.
    If you install Photoshop 2019 on Win 7 then Upgrade to 8.0 and then Upgrade to 8.1 Photoshop 2019 will run.

    Should also work with other CC 2019 Programs wich run on Windows 7

    Info: Creative Cloud app wont detect Photoshop 2019 as installed and you wont get updates (should be the same for other CC 2019 Programs)

      C
      chrisu-photos
      Participating Frequently
      November 5, 2019

      As constantinr91421937 mentioned, only the installer doesn't give you any option to install newer Adobe programs on Windows 8.1. For usual the programs will run on windows 8.1 once they are installed.

       

      I've written a little tutorial, how i managed to install Lightroom 8.4.1 on Windows 8.1.

      You can try this solution for photoshop at your own risk. You will not get any support from Adobe or from me!

      https://1dev.de/lightroom-8-4-auf-windows-8-1-installieren

      Sorry, the tutorial is in german only. Long story short: I recorded the installation on a supported operating system and built a new setup file from this. This custom setup will run on Windows 8.1, too.

       

      B
      bobbyatk
      Inspiring
      November 6, 2019

      Do you have a work around to get PS installed ?

       

      Yeah, it's not like people with 8.1 aren't also paying Adobe every month for support and new versions... I really like the irony of their announcment wording, "Focusing our efforts on more modern versions of Windows and Mac operating systems allows us to concentrate on developing the features and functionality most requested by members, while ensuring peak performance that takes advantage of modern hardware. ". Because windows 7 is more "modern" than 8.1 and first release 10 ? 

      Especially annoying for people with win 8 systems that MS said were not compatible to upgrade to win 10.

       

       

        A
        Anonymous
        December 4, 2018

        Hi

        Photoshop CC2019 is not supported for Windows 8.1 more info

        Upcoming Changes to Creative Cloud OS Support for Windows and Mac | Adobe Blog

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