Can't add or interact with scratch disks!

Forum|Forum|2 years ago
August 31, 2023
5 replies
405 views

My MacBook keeps saying that my scratch disk is full. I try to plug in and add my new external hard drive and click on the check of the scratch disk I already have in the settings, but nothing seems to happen. Is there a way to possible fix this? All the help I could find on getting more storage space requires adding another scratch disk this way.

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E

Enlightened_play5CFB

Inspiring

Has this been resolved?!

I'm having the exacrt same issue. My external SSD hard disk (2 TB, 1.67 TB free, USB C 3.1) https://www.adorama.com/vdlstks20400.html?gclid=EAIaIQobChMIwKyjmqiMggMVwkxHAR3YsANSEAQYBiABEgIWyPD_BwE&gclsrc=aw.ds&utm_source=inc-google-shop-p
is properly formatted and connected via the MacBook's Thunderbolt 3.
While Illustrator let's me add a second/external scratch disk in Settings, Photoshop doesn't let me do that. There's no other option besides the MacBook's hard disk in PSD.

Kevin Stohlmeyer

Community Expert

How is it connected?

J

Jackson23880438gid8Author

Participant

It’s already in APFS. Still doesn’t seem to work.

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Kevin Stohlmeyer

Community Expert

@Jackson23880438gid8 proper format as @Earth Oliver mentioned but also it has to be a fast enough connection minimum USB-C.

In the end adding an external scratch disk can help but if your Mac HD has only 7 GB available, the application itself will crash - the minimum HD space is 20 GB for Photoshop to run effectively. Even your Mac OS requires 12 GB free...
https://helpx.adobe.com/photoshop/system-requirements.html

Earth Oliver

Legend

you probably need to reformat the new disk using a native Mac format, like APFS.

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