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Participant
November 14, 2021
Question

Can't click

  • November 14, 2021
  • 1 reply
  • 260 views

Hello, just bought the photography package (win10). The Ps doesnt let me click on anything (tools, layers etc..) i can only open an image and look at it. 

The lightroom 'open layers in photoshop' is not working as well, it says Ps cannot be launched (eventhough the app is open).

I cant close the Ps app, i have ctrl+alt+dlt everytime. 

I have uninstall/installed it 7 times, and wasted 2 days on this software.. the apps are updated (2022)

 

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1 reply

jane-e
Community Expert
Community Expert
November 14, 2021

Hi @Rami5CDA 

 

You didn't mention anything about your system. Does it meet the system requirements?

https://helpx.adobe.com/photoshop/system-requirements.html

 

If it does, try going to Edit > Preferences > General > Reset Preferences on Quit and tell us if that helps (or not).

 

Jane