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Participant
October 21, 2021
質問

Can't do anything on canvas - not frozen as can change click other icons

  • October 21, 2021
  • 返信数 2.
  • 1143 ビュー

So I'm not really sure how to word this, I am new to Photoshop.

 

To start, the application is definitely not frozen as I can still click from menu drop down tabs and change tools ect.

 

It is when I try use any tools on the 'canvas' nothing happens? I can't can not draw/crop/move ect . Does this make sense? It's like the whole canvas part of the screen is locked?

 

このトピックへの返信は締め切られました。

返信数 2

Legend
October 21, 2021

Couple things to try:

 

If the canvas is dead as soon as you open a file, try this:

Go to preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

 

If the canvas freezes when you pan or zoom after opening a file, try this:

Go to Preferences > Tools... and uncheck "Enable Flick Panning"

Participant
October 21, 2021

I'll try to disable the Flick Panning, it seems to fit the issue I'm struggling to solve

Participant
November 14, 2021

Doesn't work, same issue

lambiloon
Community Expert
Community Expert
October 21, 2021

Hi try to reset your preferences or turn off canas option and make simple canvas or post a screenrecord so we can check what is real scene...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
Participant
October 21, 2021

Thank you for prompt response.

 

I have reset preference, and have simple canvas. Still cannot do anything..

 

Not sure how to screen record sorry.