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Participant
January 10, 2018
Question

can't download photoshop

  • January 10, 2018
  • 2 replies
  • 369 views

Whenever I wanna try to download Photoshop is doesn't work.

I click on download and go to the screen what says that it is downloading.

I see nothing in my downloads on my computer.

Didn't have a problem with Illustrator. Illustrator is working good.

Please someone help me

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    2 replies

    Mylenium
    Legend
    January 10, 2018

    Without system information and otehr possibly relevant technical details nobody can tell you much.

    Mylenium

    Participant
    January 10, 2018

    This is the first step where I push Download.

    When i'm on this page it is actually supposed to download, but is doesn't

    Sorry for the language of the images it is Dutch if it would help

    Terri Stevens
    Legend
    January 10, 2018

    Hello Kelly,

    try downloading from Prodesigntools.com

    All the New Adobe CC 2018 Direct Download Links, Now Available! | ProDesignTools

    This is an alternative Adobe download source that bye-passes the desktop application . Don't worry they are Adobe affiliates not a dodgy website. In fact they are ACPs here. You can get any of the current Adobe products as executables from this site-the desktop app uses some kind of streaming mechanism and it occasionally goes wrong. The 64bit Photoshop 2018 installer is a 1.6GB download.

    Trevor.Dennis
    Community Expert
    Community Expert
    January 10, 2018

    What version are you trying to download?

    If CC, then are you installing the Application Manager and installing Photoshop from there?

    If yes, what operating system are you using?

    If you have installed the Application Manager OK, then try restarting your computer, and opening it as Adminstrator by right clicking its shortcut.

    Participant
    January 10, 2018

    this is the first step where I push Download

    When i'm on this page it is supposed to be downloading. It doesn't work with Photoshop on my computer.

    the language you can see in the images is Dutch.