Skip to main content
A
allanf4156613
Participating Frequently
November 20, 2023
Question

Can't find files I save

Just started happening. When I save a Photoshop file (using any of these PSD, JPG, etc.), I can't find the file in the folder I saved it to. But, when I am in the PS app, and try to save file to this same folder, I see that the files I previously saved are there. But when I go to Hard Drive - Same Folder - Not in the folder list. Any idea what is happening? Thanks! (Mac, latest OS, latast PS version).

    Ce sujet a été fermé aux réponses.

    1 commentaire

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    November 20, 2023

    @allanf4156613 where specifically are you saving? Local HD, external HD, cloud based synced folder, etc?

      A
      allanf4156613Auteur
      Participating Frequently
      November 20, 2023
      DropBox folder on my Mac. Thanks.
      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      November 20, 2023

      @allanf4156613 there is the culprit. You shouldn't be saving directly to a cloud-synced folder. The sync process can interrupt the save and corrupt files. Save to your local folder (not Dropbox) then drag in.

      Check Dropbox online and see if the files are intact.

        Conditions d'utilisationAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices