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January 20, 2021
Question

Can't initialize Photoshop: 'Scratch disk full' message

  • January 20, 2021
  • 1 reply
  • 140 views

Hi, I hope someone can help me with this as I really need to be able to access Photoshop. Everytime I launch Photoshop on my Windows laptop, it comes up with a scratch disk full error message, and I have no idea what to do. I've attached an image of the message that comes up in the hope that someone can help me. I have Photoshop 2020 version. 

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1 reply

January 20, 2021

Hi

You only have 1.37 GB of free space on the C drive, forget about Photoshop for the moment, you're going run into serious issues on an operating system level, you need to urgently free up space on the C drive.

https://www.cnet.com/how-to/quick-ways-to-free-up-drive-space-in-windows-10/