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Participant
November 24, 2022
Question

Can't install plugins, error code pops up.

  • November 24, 2022
  • 2 replies
  • 6002 views

Hey guys!

I recently bought the full creative cloud student package. I mainly use Photoshop and Lightroom. I was trying to install a plugin earlier, and when I click on 'get'  it works fine. When I then however click the 'Install' button, to install the plugin, this error code pops up: "Couldn't install plugin, please try again. Error code -18. Help Center"

I have tried many times to close all applications, launch Creative Cloud again (in administrator as well) and install a few different plugins. None work. When I looked on the error code list on the Adobe site, it said that it had something to do with me not being logged in correctly(?). I logged out and back in, still the same issue occurs.

Would anyone be able to help me out?

 

Much appreciated!

 

This topic has been closed for replies.

2 replies

Participant
March 1, 2023

Having this same issue.  Has anyone had any luck resolving?

Participating Frequently
October 11, 2023

Disable the antivirus and Firewall blocking. It should work just fine. It's a download code error, the firewall is blocking it from downloading.

kglad
Community Expert
Community Expert
November 24, 2022

<moved from download&install>