Can't open 5gb psb file because of program error

Forum|Forum|2 years ago
April 9, 2024
7 replies
2974 views

Hello all,

I'm hoping somebody can help me with this. I'm on a MacBook Pro, Apple M1 Max and I have a psb file that's 4.74GB and PS won't open it due to "a program error." I'm hoping to just get it opened then I can divide it into 2 or 3 more managable sized documents.

Please let me know if anybody has an answer to this!

Thank you so much in advance,

Hung

macOS

This topic has been closed for replies.

A

alexistymoszczuk

Participant

Hello! How could you solve it? I have the same problem as you, thank you!

hvinh1Author

Participant

Nevermind @Lumigraphics I got it to work!

hvinh1Author

Participant

Actually I recreated it now and I have the same error. I'm assuming one of the layers I have is corrupt for some reason. Although theres no way to tell because I can't open it. Do you think this is still salvagable @Lumigraphics

hvinh1Author

Participant

Thanks so much for replying, but I just recreated the document. I needed it asap. Thanks though!

L

Lumigraphics

Legend

No, please post the actual system info. Not a summary.

hvinh1Author

Participant

It was on an external hard drive, but I just pulled it onto my internal hard drive and I'm still getting the same error. Here's my system info: Apple M1 Max, 64GB memory, MacOS Sonoma version 14.4.1.

Thanks!

L

Lumigraphics

Legend

Is this file on your internal drive? Please post your system info, from the Help menu.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded