Can't open .CR2 file in Photoshop

Forum|Forum|6 years ago
January 27, 2020
2 replies
2805 views

I'm trying to open a .CR2 file in Photoshop 2020, but when I try to do so I get a message saying "Could not open “IMG_4790.CR2” because of a disk error". I can open the file in Lightroom and then open the image into Photoshop from there, so I'm confused as to why I can't open it in Photoshop directly. I have multiple photos to edit on a strict timeline, and opening it through Lightroom is too time-consuming. Please let me know if you know what is going on, thank you!!

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L

Lumigraphics

Legend

What operating system and where are the files stored?

B

bohdanak9942335Author

Participant

Mac and they're stored on a server. I'm just confused why my colleague can open it fine and I cant even though all my systems are up to date

L

Lumigraphics

Legend

Are you on Catalina? If so, that's the problem. Adobe CC is having major problems with Catalina and especially servers. Adobe doesn't support working off a server anyway.