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Boris0101
Participant
August 25, 2020
Question

Can't open DNG file

Hi,
I am facing an issue where I can't open a DNG file, it even gives me an error when I try to run it through Adobe DNG Converter. How can i fix this?

    Ce sujet a été fermé aux réponses.

    2 commentaires

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    August 25, 2020

    Is this an issue on a single file, which could be corrupt, or on multiple files?

    Dave

    B
    Boris0101Auteur
    Participant
    August 25, 2020

    Multiple files.
    I forgot to mention that I am trying to open RAW photos that have been taken with a phone, I don't know if that makes a difference.

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    August 25, 2020

    The DNG convertor is for converting files to DNG rather than processing existing DNGs.

    What phone is it from and can you post a link to an example DNG?

    Dave

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    August 25, 2020

    What is your Photoshop version, ACR version and DNG converter version?

     

     

    B
    Boris0101Auteur
    Participant
    August 25, 2020

    PS version: 21.1.3, ACR version: 12.2.1 and DNG converter version: 12.4

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