Can’t open PS files

Forum|Forum|5 years ago
December 26, 2020
4 replies
2496 views

Trying to edit through PS express on iPad - was going fine but now the app is popping up unable to open file. Tried different pictures but this seems to be occurring on only certain pictures, not all.

I've then tried to edit via Photoshop but it has come up with the following warning :

'unable to load photo from library. Cannot load representation of type public.jpeg'

the warning is in a red box

I've uninstalled and reinstalled but still the same is happening, seems to be on certain images, but it seems to be the majority.

R

ryan35258208whnm

Participant

This is what worked for me:
With my situation, I was trying to import to Photoshop from the Photo app.

I had to go to the photo app, Share the photo and choose "Save to files". I was then able to import to Photoshop Express successfully from the "Files" app.

I'm not sure why this is an issue. I'm not an engineer but this worked for me.

Hope this helps!

O

Olive Tree337598478plf

Participant

Did you ever figure this out?
I was using it fine last night but this has popped up today