Skip to main content
Participant
August 22, 2021
Question

can't start Photoshop app

  • August 22, 2021
  • 3 replies
  • 260 views

My photoshop app on Windows will not open at all.  I was just using it yesterday, but today it will not open at all.  What is the solution?  I click the icon and it spins but does not open the app at all.  I am a professional photographer and need a solution to this problem quickly.  

 

Thanks.

 

Is there a support line that I can call or email?  I cannot find any technical support numbers or emails on this page.  

This topic has been closed for replies.

3 replies

Peru Bob
Community Expert
Community Expert
August 23, 2021

You may need to uninstall, use the Cleaner Tool, and reinstall:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Peru Bob
Community Expert
Community Expert
August 22, 2021

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

Participant
August 23, 2021

193G free of 475G Lenovo Idea pad Flexpro 13KB Intel Core 7 8th Gen

Peru Bob
Community Expert
Community Expert
August 22, 2021

Can you open it directly from the exe file in Program files?

Participant
August 23, 2021

If this is correct application file then it does not open from the Program files either.