Skip to main content
Participant
October 18, 2020
Answered

Can’t upload photo from iPad library

  • October 18, 2020
  • 2 replies
  • 2508 views

Hi please help as I am new to this but every time I try to import a photo from my iPads picture library I get a error message saying incorrect format, I am using iPad 11 and I've made sure the photo is a jpeg I hav also tried converting to a png and still same problem, using photoshop app for iPad 11

 

This topic has been closed for replies.
Correct answer Shane N.

I have fixed the problem I want to my iPad settings under photoshop and changed the picture access from "selected photos" to "all photos" hope this helps anyone else with this problem!

2 replies

Shane N.AuthorCorrect answer
Participant
October 20, 2020

I have fixed the problem I want to my iPad settings under photoshop and changed the picture access from "selected photos" to "all photos" hope this helps anyone else with this problem!

Participant
October 20, 2020

Thanks, Shane!

Community Expert
October 20, 2020

Was it a Live Photo?  I've had that trouble with live photos in the past

Shane N.Author
Participant
October 20, 2020
No they are not Live Photo’s