Can't use the Removal Tool because your system is running Rosetta

Forum|Forum|2 years ago
August 23, 2023
1 reply
11182 views

Hello - I am running Photoshop v24.7.0 and macOS Ventura 13.2.1 on a MacBook Pro Apple M2 Max chip. I am not able to use the Removal Tool, the error message I get "Can't use the tool because your system is running Rosetta."

A few questions - 1) What is Rosetta; 2) Do I need to run Rosetta; 3) How do I remove Rosetta so that I can run the Removal Tool?

Thank You very much for your assistance!

Lucia

macOS

Correct answer Kevin Stohlmeyer

Hi @Lucia Maresca Rosetta is a Mac OS solution allowing you to run software in old simulated Intel environments. Its used in Photoshop when you have third party plugins that are not compatible with M1/M2 chips.

You can change the setting by quitting Photoshop and then going to the actual app and Get Info on the application. From there you can turn off Rosetta.

Kevin Stohlmeyer

Correct answer

Community Expert

Hi @Lucia Maresca Rosetta is a Mac OS solution allowing you to run software in old simulated Intel environments. Its used in Photoshop when you have third party plugins that are not compatible with M1/M2 chips.

You can change the setting by quitting Photoshop and then going to the actual app and Get Info on the application. From there you can turn off Rosetta.

L

Lucia MarescaAuthor

Participant

Hello @Kevin Stohlmeyer thank you very much for your immediate response. Although I am not following you on "going to the actual app and Get Info on the application" Do you mean open Rosetta? If this is what you mean I am not able to find Rosetta? Thank You!!!!

Kevin Stohlmeyer

Community Expert

Go to the Photoshop application in your Applications folder.

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