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grichie5
Participant
October 20, 2020
Question

Cannot access new filters

  • October 20, 2020
  • 3 replies
  • 255 views

I downloaded the latest update to Photoshop today, but cannot findout how to access the new "AI' filters. No reference to them appears in the filter menu, or elsewhere.

This topic has been closed for replies.

3 replies

K
Kurt5E2E
Participant
October 21, 2020

Double check the version you're running. It should be v 22.0 (or later depending on when people are reading this). I had the same problem earlier as you and I noticed that I had two versions of PS on my computer. Click "Updates" in the CC App and you'll get a listing of the apps you've recently updated. Make sure you open and use v 22.0 and not the earlier version. 

T
timr21031184
Participating Frequently
October 20, 2020

Can you see this option?

 

Once you get there, can you get the optional ones to download?

 

K
Kurt5E2E
Participant
October 21, 2020

It's not working on mine either. I use my company's enterprise account. Not sure if that has anything to do with it.

S
ScottBeachOfficial
Participant
October 20, 2020

Same...following.

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