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Known Participant
January 21, 2024
Question

Cannot click on the Photoshop toolbars - just clicks on desktop behind the app

  • January 21, 2024
  • 1 reply
  • 182 views

Hello, for months I've been experiencing an issue where I can't click on the items in the toolbars in the Adobe apps. This happens in Photoshop and Illustrator. All apps and my OS are up to date. It happens on both my Macbook Pro and my iMac.

 

Here are two videos demonstrating this issue:

https://www.loom.com/share/3332cca43566407c801af2ec97a6e19f?sid=46141ea5-da4e-4baf-b1db-5ce6f45b07d0

https://www.loom.com/share/1aa3d675482e42b6af9b919457fe7e34?sid=74f7fd89-25cb-4ac5-b00b-98c0ea382c1b 

You can see that as I try to click on the menu items, it just clicks off of the app as if I've clicked on the desktop behind it.

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1 reply

Jeff Arola
Community Expert
Community Expert
January 21, 2024

What version of macOS are you using?

Apple>About This Mac

 

If macOS Sonoma there a is an update that fixed this.

Go to Apple>System Settings>General>Software Update and install the 14.2.1 update.