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Participant
December 31, 2020
Question

Cannot export in Photoshop

  • December 31, 2020
  • 1 reply
  • 234 views

I can't export one of my Photoshop files as a PNG. When I click Export As, it says "An unknown error occured." When I quick export, I go through the dialogues just fine but the file doesn't show up. I know it sometimes takes a while to appear but not this long. (1 hour+ and still no file to be found). I have tried restarting my computer, reinstalling Photoshop, and resetting Photoshop export preferences. Only one file has been affected like this.

 

I'm running Photoshop 22.1.0 on Big Sur.

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1 reply

c.pfaffenbichler
Community Expert
Community Expert
December 31, 2020
Participant
December 31, 2020

I just tried that, and it worked! Thank you.