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Participant
November 28, 2021
Question

Cannot install photoshop Segmentation fault: 11

  • November 28, 2021
  • 3 replies
  • 4944 views

I downloaded latest version of photoshop.

 

when I double click on the installer nothing happen.

 

I try to run this 

Volumes Photoshop Installer Photoshop Installer.app Contents MacOS Install

 

I have this error 

Segmentation fault: 11

 

Could you please help.

This topic has been closed for replies.

3 replies

Community Expert
November 29, 2021

Please try to fully remove and reinstall photoshop with this tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

ls_rbls
Community Expert
Community Expert
November 28, 2021

Is this a fresh installation of the latest Adobe Photoshop vesion, or did you have an older version of Photoshop in that computer and skipped the most current update for the version installed in your macOS?

 

If you do have an older version, see these Adobe Helpx Guidance:

 

Participant
November 29, 2021
TheDigitalDog
Inspiring
November 28, 2021

Installer? This should all take place with the Creative Cloud Application. 

You downloaded what, where? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participant
November 29, 2021

Thank you got quick reply

 

I download it from here 

 

https://creativecloud.adobe.com/apps/all/desktop/pdp/photoshop?source=apps