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gongtaow17532299
Known Participant
April 18, 2017
Question

cannot load ICC profiles in Win 10 PS CS6\CS3\CS

  • April 18, 2017
  • 3 replies
  • 7148 views

I have two profiles made by i1 Pro 2, which work fine on my laptop of Win 7 PS CS5\CS2 and many other machines. But recently, when I want to use them on another machine which has Win 10 PS CS, PS just kept telling me that they are invalid profile so that cannot be loaded. Then I went on testing on some other machines with Win 10 and PS CS3 and CS6, neither works. So exhausted by this weird problem!

Could it be the Win 10 OS or the PS software?

Many thanks for your kindly answers or any discussions...

      This topic has been closed for replies.

      3 replies

      D Fosse
      Community Expert
      D FosseCommunity Expert
      Community Expert
      April 19, 2017

      If the profile is listed under spool > drivers > color, it seems to me it's installed as far as Windows is concerned.

      The "invalid" message comes from Photoshop as it tries to use the profile and runs the normal error-checking. This error-checking code may change between versions. IOW, my guess is that the profile really is invalid, and I'd try to make a new one, with updated software (i1Profiler or whatever is used).

      Windows itself doesn't do any color management, it never does anything with the profiles. It just puts them in a system folder and makes them available as applications request them. The icc suffix has never been an issue and it doesn't seem logical that it should start now.

      That said, I agree that it's not a good idea to work in any CMYK color space, that conversion should happen at the end. However, having it set as working CMYK keeps it readily available if it's frequently used.

      G
      gongtaow17532299Author
      Known Participant
      April 26, 2017

      Thank you for your helpful reply.

      I guess at present I cannot say for sure that the 'invalid' comes from PS yet, as I claimed earlier:

      "I tried to manually add the ICC into Windows Color Management list, and found it cannot be recognized by Win 10 OS. As I went to setting->advanced color management for displays, scanners and printers->all profiles->add(A)..., but nothing happens and the ICC name does not pop up into the list."r

      So after the right click and installation, the ICC did appear under spool... directory. But seems to me that neither Win10 OS, nor PS recognize it as a working profile.

      I did upload two ICC profiles by WeTransfer. So please, if anyone could help me looking into them for the source of problem. Many thanks!

      jbm007
      Community Expert
      jbm007Community Expert
      Community Expert
      April 26, 2017

      Did not see files uploaded.

      NB, colourmanagement
      Community Expert
      NB, colourmanagementCommunity Expert
      Community Expert
      April 18, 2017

      Hi gongtaow,

      Since Microsoft resigned from the International Color Consortium this hasn't got any easier.

      When you right click the new profile you made and select "install profile" is that when the issue (the warning) occurs?

      If so, then that seems to be a Windows 10 issue and probably a question for X-rite.

      [ The easiest way to install a profile in Windows Windows is to right click on the profile in Windows Explorer and select "install profile". Windows copies the profile to the correct directory automatically.

      The default location for installed profiles is: C:\Windows\System32\spool\drivers\color]

      You wrote"PS just kept telling me that they are invalid profile so that cannot be loaded"

      are you seeing a warning dialog in Photoshop??

      Can you please post a screenshot of the warning dialog you see?

      One idea - I wonder if W10 requires the suffix ".icm" rather than ".icc"? Why not try that? Microsoft used to insist on profiles being suffixed with ".icm".

      I hope this helps

      if so, please do mark my reply as "helpful" and if you're OK now, please mark it as "correct" below, so others who have similar issues can see the solution

      thanks

      neil barstow, colourmanagement

        G
        gongtaow17532299Author
        Known Participant
        April 19, 2017

        helllo, NB

        thank you for your options. To install the ICC, I tried

        1. right click and intalled

        2. manually copied into the dirvers\color directory

        After your reply, I tried used .icm suffix, also used two ways

        1. right click and installed

        2. manually copied

        Seems neither works. That is to say, when installed or manually copied, no error message pops up but when I start PS and try to use the ICC for some picture editting, PS CS6 warned me it is a invalid profile.

        Here is the error message PS CS6 gave

        Because in the normal CMYK workspace I cannot see my ICC name, it seems to me that somehow the OS or the PS CS6 donot recognize my ICC as a valid file and when I tried to load it, CS6 gave the above message.

        jbm007
        Community Expert
        jbm007Community Expert
        Community Expert
        April 19, 2017

        Can you go into the driver/color folder and find the profile you want to load, R-click it and bring up properties and general and select what APP you want the profile to open with. Hit apply and see if that works

        Akash Sharma
        Akash Sharma
        Legend
        April 18, 2017

        If the profiles are not working on any of the Win 10 machines you tested, chances are they are not supported or not being loaded correctly?

        Thanks,

        Akash

        G
        gongtaow17532299Author
        Known Participant
        April 19, 2017

        No, the ICC profiles seem to be not supported or not loaded correctly (less probably). But why and therefore how to make it working? Many thanks.

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