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CANNOT PRINT TO. 3880 USING PS MANAGES COLORS

Forum|Forum|4 years ago
December 21, 2021
11 replies
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I'm running Apple macOS Big Sur 11.6.2. I cannot print to my Epson 3880 using Photoshop (2022 or 2021) Manages Colors. PS does print to the 3880 when using printer manages colors. When print is selected the Epson app opens and the spool get to the print stage where the printer is activated for a second then stops and the Epson app disappears. After which I look at the Apples error log which states "Remote host did not accept data file (2)." I have uninstalled and updated Epson 3880 print driver 3x.

Jerry

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Correct answer TheDigitalDog

I would put the onus on Epson delivering an update to their drivers.

They need to keep up with the OS and software updates or you have to make a choice - keep your OS and software in the same cadence as the driver releases and dont update either until you have a new driver or look at an updated printer that is getting newer releases to keep up with the OS.

Either way, to expect Adobe or Apple to retrofit their software to accomodate over 1 year old drivers most likely wont happen.

I would put the onus on Epson delivering an update to their drivers.

By @Kevin Stohlmeyer

The drivers are just fine. I've got a 3880, runs fine in modern version(s) of Photoshop and OS 12.1.

The issue is the package location where Epson places its profiles (not necessary) and apparently a bug in older versions of OS X and some security settings or the like, with the installed profiles. But the actual print drivers are fine and, there is also the Epson Print Layout software (free) among other products (like Qimage) that again, print without issue today.

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M

Michael Lenticular

Participating Frequently

I am trying to print from an iMac (Big Sur 11.6.2) to an Epson 4900. Printing fails (does not print, disappears from printer que) if I select "Photoshop Manages Color". If I select "Printer Manages Color" the document prints. Other applications (Microsoft Word) can print to the printer. I have deleted and reloaded both Photoshop & the Epson driver. The problem remains.

NB, colourmanagement

Community Expert

If you are still stuck please read on:

Reset photoshop preferences / reset adobe apps

PRINT:

Here is some general info on printing problems,

https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html

For lints o0f users clicking print in Photoshop whilst holding down the spacebar fixes the issue

if that doesn’t help -

Perhaps try resetting Photoshop preferences?

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. If they become corrupt then various issues can occur.

Here’s some info on how to do that:

https://t.co/ulJI7cGn1G

https://helpx.adobe.com/photoshop/using/preferences.html

You may want to backup your settings and your custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info that: Migrate presets, actions, and settings

https://forums.adobe.com/thread/2405286

It may even be time to reinstall Photoshop.

Use the Adobe CC cleaner tool to remove all traces first.

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management
[please only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

TheDigitalDogCorrect answer

Inspiring

I would put the onus on Epson delivering an update to their drivers.

They need to keep up with the OS and software updates or you have to make a choice - keep your OS and software in the same cadence as the driver releases and dont update either until you have a new driver or look at an updated printer that is getting newer releases to keep up with the OS.

Either way, to expect Adobe or Apple to retrofit their software to accomodate over 1 year old drivers most likely wont happen.

I would put the onus on Epson delivering an update to their drivers.

By @Kevin Stohlmeyer

The drivers are just fine. I've got a 3880, runs fine in modern version(s) of Photoshop and OS 12.1.

The issue is the package location where Epson places its profiles (not necessary) and apparently a bug in older versions of OS X and some security settings or the like, with the installed profiles. But the actual print drivers are fine and, there is also the Epson Print Layout software (free) among other products (like Qimage) that again, print without issue today.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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