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J
June.wilson
Participant
June 27, 2020
Question

Cannot render video in Photoshop 21.0.1

  • June 27, 2020
  • 2 replies
  • 364 views

I'm running Photoshop 21.0.1 with OS Mojave on my iMac Pro.

3.2 GHz Intel Xeon W Processor

32 GB 2666 MHz DDR4 Memory

Graphics Radeon Pro Vega 56 8176 MB

 

I have PLENTY of room to save the file.

 

I cannot render a 57 MB .psd file into an MP4 file. HELP!! Please.

This topic has been closed for replies.

2 replies

lambiloon
Community Expert
lambiloonCommunity Expert
Community Expert
June 28, 2020

Hi check the video hope it helps you....regards

 

https://youtu.be/Iyfbzvvpa1A

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
J
June.wilsonAuthor
Participant
June 28, 2020

Thank you, I have seen that video before and it doesn't offer any solutions to my problem. I still get the 'Could not complete the Render Video command because of a program error' message. 

 

Thanks for trying, I appreciate any help I can get.

J
June.wilsonAuthor
Participant
June 28, 2020

Well, I've discovered a workaround.

 

I took my psd file over to my old iMac (2.5 GHz Intel Core i5, 8 GB 1333 MHz DDR3 memory with AMD Radeon HD 6750M 512 MB Graphics running macOS Sierra v 10.12.6) and rendered the video on Photoshop (v 2015.5.0). It worked like a charm. 

 

Adobe developers, can you tell me WHY that worked? I'm happy it did, but really, why do the new, faster, better versions of Photoshop NOT render video anymore?

Just Shoot Me
Just Shoot Me
Legend
June 27, 2020

I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum, Photoshop.


I hope this helps. Best of luck to you.

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