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Leif Robertson Fifer
Inspiring
October 19, 2022
Question

Cannot retrieve last photoshop cloud version..I copped and it saved cropped version...

  • October 19, 2022
  • 1 reply
  • 144 views

Cannot retrieve last photoshop cloud version..it saved a cropped version on accident and I cannot retrieve my file.... It says to go to the cloud and access a clock icon to retrieve previous versions. I do NOT see this icon...

 

Please advise!  I am considering not saving to the cloud anymor because half the time I cant access an edited document on ipad back to my desktop without creating a duplicate (no matter what machine i am on) and now this well ins working for me. no sure i like adobe cloud.

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1 reply

Jeff Arola
Community Expert
Community Expert
October 23, 2022

You should be able access your previously saved versions of Photoshop cloud

documents directly from within photoshop.

Here under View version history

https://helpx.adobe.com/photoshop/using/manage-cloud-documents-photoshop.html#Viewversionhistoryofaclouddocument

Leif Robertson Fifer
Inspiring
October 23, 2022

Yeah I figured it out after i posted  this. For some reason I have to go to the cloud web site and I cannot do this from the app.


  Also...side note...sometimes I cannot open a document after I updated it from mobile on desktop. I have to make a duplicate sometimes to down load it on the desktop. That is also weird.  Not sure what is up with that.. thanks