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Answered

Canon Print Studio Pro not in File -> Automate with CC 20.0.0

Forum|Forum|7 years ago
October 19, 2018
6 replies
23800 views

Photoshop updated itself to CC2019 (Photoshop 20.0.0) yesterday. Windows machine.

Canon Print Studio Pro has been in the File -> Automate menus for over 2 years, working perfectly.

Immediately after the update, Canon Print Studio Pro is not in the File -> Automate pull down.

I went to the Canon site and installed it. No change.

Canon Help is unable to figure out why. They tried putting it everywhere they could think of.

How do I get it working again?

(My feeling is that there should be a subdirectory someplace that should have a module that PS looks into at start-up, but I am unable to verify this).

This topic has been closed for replies.

Correct answer Ronald Keller

Assuming Windows I have the application installed in C:\Program Files\Canon\Print Studio Pro.

and two files in the Photoshop Plug-ins\PSP folder namely

c:\PROGRAM FILES\Adobe\Adobe Photoshop CC 2019\Plug-ins\PSP\CNPSPP01.8LI

c:\PROGRAM FILES\Adobe\Adobe Photoshop CC 2019\Plug-ins\PSP\CNPSPP02.8BF

A

Anonymous

Hi,

I am a newbie to a Canon Pro 300 and also to MAC OS.

I can't get it running on my MAC MINI M1 with macOS Big Sur 11.6. I installed via "Plug-In" installer, like many explained here. I installed to

Programs - Adobe Photoshop 2021 - Plug-ins

there to PPL - CNPPLPI01.plugin and CNPPLPI02.plugin.

I also copied these files up dricectly to Programs - Adobe Photoshop 2021 - Plug-ins

I also tried: Macintosh HD Library - Application Support - Adobe - CC - PPL

I also tried reinstalling PS.

Nothing. It works absolutly fine with LrC.

I have Professional Print & Layout 1.3.0

Does anyone has another idea, any help? THX.

L

Lumigraphics

Legend

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-22-5-1-and-canon-print-studio-pro-plug-in-not-loading/m-p/12406218#M586044

A

Anonymous

Ahh, okay. THX. So I will wait and monitor the other thread. Thank you for this quick response!

angelazz

Participant

Oh my gosh, I have spent days trying to get PSP working on my M1 Mac Big Sur 11.5.2 and finally I came accoss your post and this actually works! What is dissapointing is that I contacted Canon support and they were no help at all. I expect they are more interested in big business operations they don't even understand the issues happening with everday users.

Thank you !!!

ADA

hb_art1234

Participant

This might help anyone trying to get Print Studio Pro to pop up on the Photoshop "Automate" dropdown, if you're using Mac. After following other instructions on how to install the plug in, I checked where the plug-in was located in my files. It was in Adobe Photoshop CC 2019 - Plug-Ins - Generator - Print Studio Pro.

What I did was drag the Print Studio Pro folder out of the "Generator" file and move it to be a sub folder of Plug-Ins. It asked for a sign in authentication, but once I did that, I re-opened CC 2019, and checked the Automate, and there were two more Canon options.

S

sadie_aaha

Participant

Thank you!!

J

JRandyC

Participating Frequently

Go to c: and program files, Adobe. Look for the Plugins folder. Go to PSP and copy that folder. Go to the current Photoshop. Rename that PSP file to PSP1 or whatever. Paste the copied folder in the Plugin's folder.

S

shantituck

Participant

Same problem. I have the MAC OS 10.13.6. Don't know how to solve for a MAC?

S

shantituck

Participant

Got it. Went to plugin in folder for PS. Made a new folder PSP1, I had been able to install the Print Studio Pro into the photoshop folder. Opened it up and moved the plugins to my new my folder. I opened up Photoshop again and Automate was like it should be!

P

poggs1

Known Participant

I have the same problem on My MacOS10.13.6. I contacted Canon. They didn't seem to know what I was talking about. Then they sent me a "FIX" by email which turned out to be " ICC profiles supporting other Fine Art Paper exclusive for the PRO-100S series." Absolutely nothing to do with the problem. How do they employ these people. They seem to have no knowledge of the prodect. Rant over. Is there any one here who can help on an Mac. I am old and not very computer savvy.

R

Ronald KellerCorrect answer

Legend

Assuming Windows I have the application installed in C:\Program Files\Canon\Print Studio Pro.

and two files in the Photoshop Plug-ins\PSP folder namely

c:\PROGRAM FILES\Adobe\Adobe Photoshop CC 2019\Plug-ins\PSP\CNPSPP01.8LI

c:\PROGRAM FILES\Adobe\Adobe Photoshop CC 2019\Plug-ins\PSP\CNPSPP02.8BF

F

FlyingHigh Photography

Participant

I also tried re-installing Print Studio Pro from the latest download after it had disappeared from the Automate menu after the 2018 -> 2019 update of Photoshop but to no effect.

I searched my C drive for the CNPSPP01.8LI etc files and copied them to the appropriate file location (for me this was C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-ins\PSP

I had to create the PSP folder in Plug-ins.

Once the Canon files were present, after a Photoship restart, Print Studio was back.

The 2019 update also lost my Google and Tiffen DfX filters - had to put them back manually as well.

C

curious_videographer15A7

Participant

Thanks! I was having the same problem and this solved it!

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