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Participant
March 9, 2021
Question

Cant open Photoshop at all.

  • March 9, 2021
  • 4 replies
  • 311 views

I havent been able to open photoshop. I have un-installed and reinstalled photoshop today. I still cant get on. 

I am getting.

 

Error loading of ippCV library

you application is dynamically linked with intel(R) IPP libraries version 2020.0.1 (r)x35c5ec66)
etc etc etc

 

I cant use the software at all 

This topic has been closed for replies.

4 replies

Participant
March 10, 2021

I updated the software, same P.C had for about 8 years.

I decided to cancel my account and payments. dont think Adobe offer a good enough service. Get other members who pay for membership to fix each others problems. Quick enough to take the money, contacted abode more than 3 weeks ago. Still no reply from adobe. had no service or software for over a month. been waiting for help. 

 

D Fosse
Community Expert
Community Expert
March 10, 2021

As I said, you need to go back to Photoshop version 21. Your machine does not support Photoshop version 22 with the new system requirements.

 

Open your CC desktop app:

D Fosse
Community Expert
Community Expert
March 9, 2021

It means your CPU doesn't meet the new system requirements. Specifically it needs to support SSE4.2. If it doesn't, you get this message.

 

You need to go back to v21.

 

https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary 

JJMack
Community Expert
Community Expert
March 9, 2021
Legend
March 9, 2021

New computer? Just upgraded? Trying it on an old computer? What computer chip (CPU?) and what version of PS?