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Participant
January 11, 2022
Question

Cant save my file in photoshop

  • January 11, 2022
  • 5 replies
  • 401 views

‘Photoshop could not complete your request because of a program error’

What can I do??? I'm a novice and a bit frustrated. Working on a brochure with loads of camera raw photos.

This topic has been closed for replies.

5 replies

Legend
January 12, 2022

Do you have Google Drive or Dropbox running on this system?

Participant
January 12, 2022

I believe I do.

Participant
January 12, 2022

Hi, Ranjisha,

So strange... as I click the apple in the top left to read "about my Mac" nothing comes up! Weird.

It's Photoshop 2022, and I'm doing my first project in this version. The project is an 11 X 17 inside spread for a mfg brochure complete with photos I've been working on in Camera Raw. That has been going fine.

At this point all I had was one empty layer. So I added a second empty layer and saved it to the desktop rather than my external hard drive. That worked! Yay. So I started adding the photos as JPGs, even reducing their size. But this time it would not save. I am going nowhere and need to get this project moving! 

I will check out the article you sent now.

Derek Cross
Community Expert
Community Expert
January 12, 2022

Which version of Photoshop and OS?

How much RAM and spare hard disk capacity do you have?

Leslie Moak Murray
Community Expert
Community Expert
January 12, 2022

This has happened to me too, just the other day in fact. I saved the file to my desktop wit a slightly different name (i.e. instead of "Bird in Flight," make it "Bird in Flight 2."  It worked. Then you can go back to the file's origial location and delete it, then move the "2" file to that original location and change the name back.

Derek Cross
Community Expert
Community Expert
January 12, 2022

What happens when you take the first file back out of the trash to the desk top?

Derek Cross
Community Expert
Community Expert
January 12, 2022

Which version of Photoshop and OS?

How much RAM and spare hard disk capacity do you have?

Ranjisha Sengupta
Legend
January 12, 2022

Hi there,

 

We're sorry to hear that you are unable to save the file due to a Program error.

What are your system specification and Photoshop version? Is this happening with a particular file type or any files? Since when are you seeing this issue? 
Check this article: https://helpx.adobe.com/photoshop/kb/program-error-opening-psd.html

 

Let us know if that helps.

 

Regards,

Ranjisha

Participant
January 12, 2022

So I checked into that artice you sent and realized I had already looked at it. When I went to my System preferences and clicked Security and Privacy I got the rainbow circle of death... sigh.