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R
RogerLVA2325
Participant
November 23, 2020
Question

Cant verify subscription status

  • November 23, 2020
  • 1 reply
  • 233 views

Ever since I installed the latest Photoshop and Bridge upgrades I am consistently getting the "cant verify subscription status." I am on the automatic payment plan so that shouldnt be an issue. I am sick and tired of the problem. If its a bug in the upgrade then fix the damn thing......HELP!!

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1 reply

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
November 23, 2020

This is a user forum and we cannot help with billing. Contact Adobe Customer Care:
Welcome to Adobe Customer Care! Need help?
Click the chat icon in the lower right and type "agent".

 

If a scammer PMs pretending to be Adobe, click the report button and do not reply.

 

~ Jane

R
RogerLVA2325Author
Participant
November 23, 2020

Jane...if you had read my post you would know it is not a billing  problem. I can run Photoshop most of the time but I keep getting the "cannot verify subscription status" message all the time in Bridge,

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