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V
vwooledge
Participant
November 18, 2019
Question

Catalina Update and cannot save files now in Photoshop 2019

  • November 18, 2019
  • 1 reply
  • 191 views

Anyone find a solution to save files in Photoshop 2019 after updating Mac to Catalina? Mine shows the save screen in a flash and then will not save.

This topic has been closed for replies.

1 reply

Akash Sharma
Akash Sharma
Legend
November 18, 2019

Hi there,

 

Sorry that your screen is flashing while saving a file in Photoshop 2019 on your Mac running OS Catalina.

 

Could you please let us know the exact version of Photoshop you are using? Like Photoshop 21.0.1 (you can check that by going to Help > System Info in Photoshop)

 

Also, where are you trying to save files? On a local drive or a network drive?

 

For troubleshooting:  Could you please turn on the Legacy Compositing option in Performance preferences?
Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences > Performance (macOS). Select Legacy Compositing. Quit and relaunch Photoshop.

 

Thanks,

Akash

 

 

V
vwooledgeAuthor
Participant
November 18, 2019

Photoshop Elements Version 17.0 (20190220.m.12887) x64

 

I am trying to save a file to my desktop. 

 

I went to Photoshop > Preferences > Performance but do not see an option for Legacy Compositing.  See screenshot.

There is only Memory Usage, History & Cache, and Graphics Processor Settings.

Another suggestion???

 

Thanks,

Vicki

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